Privacy Policy

Privacy Policy – One Umbrella Productions

One Umbrella Productions is responsible for collecting, processing, storing and safeguarding personal and other information as part of providing our services and carrying out regular business activities.
We manage personal information in accordance with data protection legislation, including the Data Protection Act 2018, and are registered as a Data Controller with the Information Commissioner’s Office (ICO).
Our ICO Registration Number is.

Any questions regarding our processing of personal data should be directed to:
Email: support@oneumbrellaproductions.com

Data Processing Principles

We take protecting online privacy and data security seriously. This statement sets out our approach to processing personal data: what information we may collect, how we may use it, how it is stored and protected, and your rights as a data subject.

Our Privacy Statement outlines our approach to data processing where we are acting as a data controller or co-controller (including collection, use, transfer, storage, and deletion) of personally identifiable information (any information that can identify a living individual, along with associated data).
This applies to data collected through any means, actively or passively, from individuals anywhere in the world.

We are guided by the following principles when processing data:

  1. We only collect data for specific and specified purposes.
  2. We do not collect data beyond what is necessary to achieve those purposes.
  3. We collect and use your personal information only if we have valid business reasons, such as delivering our services and products.
  4. We will not use your data for purposes other than those stated, unless we have your prior consent or a lawful reason.
  5. We periodically verify and update your data, and will amend it at your request.
  6. We apply high technical standards to ensure data security.
  7. We will not store data in identifiable form longer than necessary to fulfil its purpose or as required by law.

Information We Collect

We collect only the information needed to meet the specific purposes outlined above. This may include:

  • Contact details
  • Personal identifiers
  • Bank details and financial information
  • Business and occupation details
  • Lifestyle and social information
  • Professional goals and ambitions
  • Website usage data, including IP address

Occasionally, we may request special category data (e.g., medical information) if necessary to deliver a service. This will only be collected with your explicit consent and handled in line with ICO best practice.

How We Collect, Use and Share Personal Data

Most data is provided directly by you when you:

  • Sign up to our newsletter or mailing list
  • Download resources or opt-ins
  • Book a service or attend an event
  • Contact us via our website, social media, phone or email
  • Post on our social media channels or website
  • Work with us commercially

We may also collect data from third-party platforms (e.g., Facebook, Instagram) where permitted by law.

We use your data to:

  • Process bookings and purchases
  • Manage client profiles in our database
  • Send newsletters and updates (where consented)
  • Respond to enquiries
  • Conduct surveys and feedback requests
  • Provide personalised content and recommendations
  • Notify you of changes to our services
  • Improve our website and services

We will not sell, rent, or share your personal data with third parties for marketing without your explicit consent.
We only share data with trusted service providers essential to delivering our services, ensuring they have appropriate data protection measures.

We do not permit third-party providers to use your information (including audio/video recordings) for AI training or unrelated purposes.

Data Storage and Transfers

Your information is stored securely on password-protected systems and is not accessible publicly.
Where data is stored or processed outside the UK/EEA, we ensure equivalent levels of protection (e.g., UK Extension to the EU–U.S. Data Privacy Framework).

We retain data for no longer than 7 years unless a longer period is required by law or for legitimate business reasons.

Legal Basis for Processing

Under GDPR, processing is lawful if one or more of the following apply:

  1. You have consented
  2. It is necessary for a contract
  3. We have a legal obligation
  4. It protects vital interests
  5. It is in the public interest
  6. It is in our legitimate interest or that of a third party

Special category data will only be processed with your explicit consent or as legally permitted.

Your Rights

You have the right to:

  • Access the personal data we hold
  • Withdraw consent at any time (where applicable)
  • Request data correction or deletion
  • Restrict processing in certain circumstances
  • Receive your data in a portable format
  • Object to processing based on legitimate interest
  • Lodge a complaint with the ICO

To exercise your rights, contact: info@oneumbrellaproductions.com

Links to Other Websites

Our site may link to third-party websites. We are not responsible for their privacy policies and recommend reviewing them before submitting personal data.

Marketing Emails

We only send marketing communications where you have opted in.
You can unsubscribe at any time via the link in our emails or by emailing support@oneumbrellaproductions.com.

Cookies & Analytics

We use cookies and analytics tools to improve our website and services.
You can disable cookies in your browser settings, but this may affect site functionality.

Changes to This Policy

This policy was last updated 1st August 2025 and will be reviewed every 6 months or when legislation changes.
We reserve the right to update it and will notify you of significant changes.

For any queries regarding this policy, email: support@oneumbrellaproductions.com

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